Alexia Seaview

Terms of Use & Privacy Policy

Terms of Use & Privacy Policy

Alexia Seaview Apartments
License Number: 00002284037

The accommodation operates under the business name:
KYM ΕΝΟΙΚΙΑΣΗ ΕΠΙΠΛΩΜΕΝΩΝ ΔΩΜΑΤΙΩΝ Ε.Ε
PEO Kissamou Chanion, Kissamos, 73400, Crete, Greece

1. General Information

This website is intended for informational purposes only regarding the Alexia Seaview Apartments accommodation, its facilities, and its services.

By using this website, you agree to the present Terms of Use.

2. Booking System

Reservations are not completed directly through this website.

When selecting “Book Now” or a similar button, the visitor is redirected to an external secure booking system operated through the WebHotelier platform.WebHotelier.

The system is managed by Revplus Hellas S.A.

Payment processing and reservation details are handled exclusively within the provider’s secure environment.

3. Booking & Payment Policy

  • 100% of the total amount is charged to the declared credit card:
    • 60 days before arrival, or
    • 30 days before arrival, according to the cancellation policy.
  • The accommodation reserves the right to pre-authorize the card.

At check-in the following are required:

  • The credit card used for the payment
  • ID card or passport

The card must belong to one of the guests staying at the property.

4. Cancellation Policy

The following policy applies only to reservations made with a “refundable rate”.

  • Free cancellation up to 30 days before arrival.
  • Cancellation 30 days or less before arrival: 100% charge.
  • In case of no-show or early departure: 100% charge applies.

For reservations with a non-refundable rate, the terms of the selected rate apply and no free cancellation or refund is permitted.

5. Check-in & Check-out Times

Check-in: 15:00
Check-out: 11:00

6. Children Policy

Children under 2 years old stay free of charge.

All additional guests are charged according to the standard rates.

7. Smoking Policy

The property is strictly non-smoking.In case of violation, an additional cleaning fee may be charged.

Privacy Policy (GDPR)

8. Data Controller

The data controller is
KYM ΕΝΟΙΚΙΑΣΗ ΕΠΙΠΛΩΜΕΝΩΝ ΔΩΜΑΤΙΩΝ Ε.Ε.

Data processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR).

9. Data Collected

Through this website, the following data may be collected:

  • Full name
  • Email
  • Phone number (if a contact form is used)
  • Website traffic statistics

The website does not store payment information.

Booking and payment data are collected and processed exclusively by the WebHotelier system.

10. Purpose of Processing

Personal data is used for:

  • Responding to contact requests
  • Reservation management (through an external system)
  • Legal obligations
  • Statistical traffic analysis
  • Sending updates (only with user consent)

11. User Rights

The user has the right to:

  • Access their data
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Withdraw consent

Users may also submit a complaint to the Hellenic Data Protection Authority.